Terms & Conditions

These Terms & Conditions (the “Terms”) form a legally binding agreement between you and Emma Group, Inc., operating under the brand name Bunny Social (“Bunny Social”, “we”, “us”, or “our”), with registered address at 3141 Stevens Creek Blvd #41640, San Jose, CA 19807, United States. By accessing or using https://www.bunnysocial.com (the “Service”) you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Bunny Social is a marketplace and workflow tool that helps brands (each a “Brand”) describe campaigns and helps social-media creators (each a “Creator”) submit proposals to fulfil those campaigns. We provide the platform, scoring tools, and operational support that make this matching efficient.

Unless we have signed a separate written agreement with you that says otherwise, Bunny Social acts as an intermediary. Brands and Creators contract with each other on the commercial terms agreed for each campaign; Bunny Social is not a party to that creator– brand contract.

You may use the Service only if you are at least 18 years old and legally able to enter into a binding contract. If you use the Service on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.

To use most features you must sign in with an email address. We authenticate you with a one-time code that we email to you. You are responsible for:

• keeping your email account secure (anyone with access to your inbox can sign in to your account);
• providing accurate registration information (full name and company / brand name) and keeping it up to date;
• all activity carried out under your account, including by other people you authorise.

One person may only register one account. We may suspend, restrict, or close any account that we believe has been used in violation of these Terms or applicable law.

If you use the Service as a Brand, you agree that:

• the campaign brief you submit is accurate, complete, and lawful in every jurisdiction in which the campaign will run;
• you own (or are otherwise permitted to use and license to us and to selected Creators) every asset you upload, including logos, product imagery, scripts, and any third-party material;
• you will not request content that is misleading, defamatory, discriminatory, sexually explicit, hateful, dangerous to health, or that promotes illegal activity;
• you comply with applicable advertising, consumer-protection, and disclosure rules (including the U.S. FTC Endorsement Guides, the EU Unfair Commercial Practices Directive, and the UK CAP Code);
• you will pay any agreed fees, deposits, or campaign budgets on time and in full.

If you use the Service as a Creator, you agree that:

• information you provide about yourself, your audience, and your channels is accurate; you have not bought followers or engagement;
• you have the right and the contractual ability to publish sponsored content on the channels you list;
• you will deliver the campaign content as agreed and disclose sponsored relationships as required by law;
• you will not engage in fraudulent practices, including artificially inflating views, likes, or comments.

You agree not to:

• access or attempt to access another user's account or any non-public portion of the Service;
• interfere with the Service, our infrastructure, or the authentication endpoints (including by sending automated requests above the published rate limits);
• scrape, copy, or redistribute the Service or its content without our written permission, other than as expressly permitted by these Terms;
• upload viruses, malware, or anything else that may damage the Service or other users;
• use the Service to send unsolicited commercial messages or otherwise violate any anti-spam law.

Some features are paid. The price, payment schedule, and refund policy applicable to each campaign or service tier are presented to you before you commit. Payments are processed by Stripe and are subject to Stripe's own terms.

Unless otherwise stated at point of sale, fees are quoted exclusive of any applicable taxes; you are responsible for any sales, value-added, or withholding tax due. Refunds, where available, will be made by the original payment method. We may retain reasonable amounts to cover services already performed.

Service IP. The Service, including all code, designs, text, and trademarks (excluding User Content), is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms.

User Content. You retain all rights to the campaign briefs, creative assets, and other materials you submit (“User Content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, and display your User Content for the purpose of operating, improving, and securing the Service and matching it with appropriate Creators. This licence ends when you delete the User Content, except where we are required to retain it by law or for the period set out in our Privacy Policy.

Campaign deliverables. The intellectual property rights to content produced by a Creator under a campaign are governed by the usage-rights terms agreed between Brand and Creator (and reflected in the brief: duration, geographic scope, and channels). Bunny Social does not acquire ownership of campaign deliverables and does not grant any usage rights beyond those expressly agreed.

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if continued provision of the Service would expose us or another user to risk. We will give reasonable notice where it is practical and lawful to do so.

On termination, the licences granted in Section 9 end, except where survival is necessary for either party to enforce its rights or to comply with applicable law. Sections 11–15 survive termination.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, OR THAT THE PROPOSALS, DELIVERABLES, OR CREATOR MATCHES YOU RECEIVE WILL MEET YOUR EXPECTATIONS OR PRODUCE ANY PARTICULAR BUSINESS RESULT.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law (including, in some jurisdictions, liability for fraud, death or personal injury caused by negligence, or non-conformity of paid digital services).

To the fullest extent permitted by law:

• we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business opportunities, even if we have been advised of the possibility;
• our total aggregate liability arising out of or relating to these Terms or the Service in any twelve-month period will not exceed the greater of (a) the fees you actually paid us in that period or (b) one hundred U.S. dollars (US$100).

You will defend, indemnify, and hold harmless Bunny Social, Emma Group, Inc., and their respective directors, officers, employees, and agents from any claim, demand, loss, or expense (including reasonable legal fees) arising from or related to (a) your use of the Service in breach of these Terms, (b) your User Content, (c) your violation of any law or third-party right, or (d) your contractual relationship with another user of the Service.

We may modify the Service or these Terms at any time. If we make a material change to these Terms, we will give you reasonable notice (for example, by posting a banner in the Service or by email). Your continued use of the Service after the new Terms take effect constitutes acceptance.

These Terms are governed by the laws of the State of California, United States of America, without regard to its conflict-of-laws rules. The exclusive venue for any dispute is the state and federal courts located in Santa Clara County, California, and you and we each consent to personal jurisdiction in those courts. If you are a consumer ordinarily resident in the European Economic Area, the United Kingdom, or another jurisdiction whose mandatory consumer- protection laws override the foregoing, those mandatory laws continue to apply.

These Terms (together with the Privacy Policy and any order form, statement of work, or other written agreement you sign with us) are the entire agreement between you and us regarding the Service. If any provision is held unenforceable, the remaining provisions remain in full force. Our failure to enforce any right is not a waiver of that right. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of all or substantially all of our assets.

For questions about these Terms, email legal@bunnysocial.com. For account or product-support questions, email hello@bunnysocial.com.